This Privacy Policy describes how Te-Aroha Hospitality Consulting Limited ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at te-aroha.com (the "Site"). We are committed to protecting your privacy and complying with applicable data protection laws.
1. Information We Collect
We may collect the following types of information when you interact with our Site:
Contact Information: When you submit a form on our Site (such as the contact enquiry form or newsletter signup), we collect your name, email address, phone number, and any message content you provide.
Technical Information: We may automatically collect certain technical information, including your IP address, browser type, device information, and usage data through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you request
- To send you our newsletter and occasional insights, if you have subscribed
- To improve our Site and the services we offer
- To comply with legal obligations and protect our rights
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our Site and conducting our business (such as email delivery services), provided they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), secure server infrastructure, and restricted access to personal data within our organization.
5. Cookies
Our Site may use cookies to enhance your browsing experience and collect usage data. You can choose to disable cookies through your browser settings. However, some features of the Site may not function properly without cookies.
6. Your Rights
You have the right to access, correct, or delete your personal information held by us. You may also unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email we send. To exercise any of these rights, please contact us at advisory@te-aroha.com.
7. Third-Party Services
Our Site may use third-party services such as Google Maps (for location display) and Calendly (for appointment scheduling). These services may collect their own information governed by their respective privacy policies. We encourage you to review the privacy policies of these third-party services.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at advisory@te-aroha.com.